Privacy Policy

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1. Information We Collect

Personal Information

When you use our premium services, we collect:

• Name and email address (for payment processing and service delivery)
• Payment information (processed securely through Razorpay/PayPal)
• Country information (for pricing and payment gateway selection)

Usage Information

We automatically collect:

• Browser type and version
• Device information
• Usage analytics (page views, features used)
• Error logs for service improvement

Chat Data

We DO NOT collect your chat data:

• Chat files are processed entirely in your browser
• No chat content is transmitted to our servers
• No messages, media, or personal conversations are stored

2. How We Use Your Information

• Process payments and deliver services
• Send service-related communications
• Improve our website and services
• Provide customer support
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Payment Processors: Razorpay and PayPal for payment processing
• Service Providers: Trusted partners who help operate our service
• Legal Requirements: When required by law or to protect our rights

4. Data Security

• All data transmission is encrypted using SSL/TLS
• Payment data is processed through PCI-compliant payment gateways
• We implement industry-standard security measures
• Regular security audits and updates

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

6. Cookies and Tracking

• Essential cookies for website functionality
• Analytics cookies to improve our service
• No third-party advertising cookies

7. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

8. Data Retention

• Payment records: 7 years (legal requirement)
• User accounts: Until deletion requested
• Analytics data: 2 years
• Chat data: Never stored on our servers

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this privacy policy. Changes will be posted on this page with an updated revision date.

11. Contact Us

For privacy-related questions:

• Email: privacy@wachat2pdf.app
• Contact Form: Available on our support page