1. Acceptance of Terms
By accessing and using the WhatsApp Chat Exporter service at foryoursupport.in, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
We provide a web-based tool that allows you to:
- Convert WhatsApp chat exports to PDF and HTML formats
- Process chat files entirely in your browser (client-side processing)
- Export chats with media files included
- Access both free and premium features
3. User Responsibilities
You are responsible for:
- Ensuring you have the right to export and convert the chat files you upload
- Respecting the privacy of all individuals in the chat conversations
- Using the service only for lawful purposes
- Providing accurate information for payment processing
- Maintaining the confidentiality of any premium account access
4. Prohibited Uses
You may NOT use our service to:
- Process chats without consent from all participants
- Export chats for harassment, stalking, or malicious purposes
- Violate any applicable laws or regulations
- Attempt to reverse engineer or compromise our service
- Share or distribute premium features without authorization
5. Payment Terms
Premium Services
- Premium features require payment through Razorpay (India) or PayPal (International)
- All payments are processed securely by our payment partners
- Prices are displayed in your local currency when available
- Payment is required before accessing premium features
Billing
- All sales are final once the service is delivered
- You will receive an email confirmation of your purchase
- Receipts are available through the payment gateway
6. Refund Policy
We offer refunds under the following conditions:
- Technical Issues: If our service fails to process your chat file due to our technical problems
- Service Unavailability: If premium features are unavailable after payment
- Billing Errors: If you were charged incorrectly
Refunds will NOT be provided for:
- User error (wrong file format, corrupted files, etc.)
- Change of mind after successful service delivery
- Issues with your WhatsApp export process
- Compatibility issues with your device or browser
Refund Process: Contact our support team within 7 days of purchase. Approved refunds are processed within 5-10 business days.
7. Privacy and Data Protection
- Your chat files are processed entirely in your browser
- We never store or access your chat content on our servers
- Personal information is collected only for payment processing
- See our Privacy Policy for detailed information
8. Service Availability
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Maintenance windows will be announced when possible
- No liability for temporary service interruptions
9. Intellectual Property
- Our service, website, and technology are protected by copyright and other intellectual property laws
- You retain all rights to your chat content
- You may not reproduce, distribute, or create derivative works from our service
10. Disclaimers and Limitations
Service Limitations
- Free tier limited to first 100 messages
- Premium tiers have specified message limits
- Some media types may not be supported
- Export quality depends on original WhatsApp file quality
Liability Limitations
Our liability is limited to the amount you paid for the service. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of data or business interruption
- Issues arising from your use of exported files
11. Termination
We may terminate access to our service if you:
- Violate these terms of service
- Use the service for prohibited purposes
- Engage in fraudulent payment activity
12. Changes to Terms
We reserve the right to modify these terms. Changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.
13. Governing Law
These terms are governed by Indian law. Any disputes will be resolved in the courts of India.
14. Contact Information
For questions about these terms:
- Email: legal@foryoursupport.in
- Support: Available through our contact form
- Response time: 24-48 hours
Need Help? Contact our support team for assistance with any questions about our service or these terms.