Privacy-First Approach
We do not upload or store user chat files on our servers. All parsing happens locally in your browser. For PDF generation, data is processed in a temporary secure environment and deleted immediately after the file is delivered.
1. Information We Collect
Personal Information
When you use our premium services, we collect:
- Name and email address for payment processing and service delivery.
- Payment info processed securely through Razorpay.
- Country information for regional pricing and compliance.
Usage Information
We automatically collect technical data to improve the service:
- Browser type, version, and device information.
- Anonymous usage analytics (page views, feature clicks).
- Error logs for debugging and service stability.
CRITICAL: We DO NOT collect your chat content. No messages, media, or private conversations are ever visible to us or stored on our servers.
2. How We Use Your Information
- To process payments and activate premium features.
- To send transactional emails and service updates.
- To monitor and improve website performance.
- To provide responsive customer support.
- To fulfill legal and regulatory obligations.
3. Information Sharing
We strictly do not sell or rent your personal information. We only share data with:
- Razorpay: Our trusted partner for secure payment processing.
- Infrastructure Providers: Standard cloud services that host our secure environment.
- Legal Authorities: Only when strictly required by law.
4. Data Security
We implement robust security measures to protect your information:
- Full SSL/TLS encryption for all data in transit.
- PCI-compliant payment processing.
- Automatic deletion protocols for temporary processing data.
- Regular security reviews and environment hardening.
5. Your Rights
You have full control over your data, including the right to:
- Access any personal information we hold about you.
- Request correction of any inaccurate data.
- Request permanent deletion of your customer record.
- Opt-out of any non-essential communications.
6. Data Retention
- Payment Records: Kept for 7 years as required by financial regulations.
- User Accounts: Retained until you request deletion.
- Analytics: Kept for 2 years for internal improvement.
- Chat Conversations: Never stored on our servers.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us: